Last updated: 17 November 2025
Groves Gas Ltd is committed to ensuring that our website is accessible to as many people as possible. We want every visitor to have a positive experience, regardless of technology, ability or disability.
We are continually working to improve the accessibility and usability of our website, and we follow recognised best practices and standards wherever possible.
Our Commitment
We aim to make our website:
- Easy to understand and navigate
- Compatible with modern assistive technologies
- Clear and readable, using simple language where possible
- Usable on mobile, tablet, laptop, and desktop devices
We follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance.
Accessibility Features
The Groves Gas website includes:
- Responsive design for different screen sizes
- Consistent navigation structure
- Text that can be resized using browser tools
- Colour combinations chosen for readability
- Alt text on meaningful images
- Keyboard navigability for major functions
- Clear headings and structured content
Areas for Improvement
We recognise that some parts of the website may not yet fully meet WCAG 2.1 AA standards. These may include:
- Occasional missing or incomplete alt text
- Non-text icons or decorative elements
- Third-party content or plugins outside of our control
- Older PDF or document files that may not be fully accessible
We are committed to resolving these issues as part of our ongoing website maintenance.
Feedback and Contact Information
We welcome feedback about the accessibility of our website.
If you encounter any problems, or if you need information in an alternative format, please contact us using the details below:
Email: hello@grovesgas.co.uk
Phone: 01633 875541
Post:
Groves Gas Ltd
Unit 28, Court Road Industrial Estate
Cwmbran
NP44 3AS
United Kingdom
We will respond to all accessibility requests within 10 working days.
Enforcement Procedure
Although private companies are not covered by the same enforcement routes as public bodies, if you feel we have not met accessibility requirements, you may still contact the Equality Advisory and Support Service (EASS):
EASS Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082
They can provide information and guidance on accessibility rights.
Ongoing Improvements
We are committed to improving accessibility on an ongoing basis.
Changes to our website design, structure or functionality will be reviewed with accessibility in mind, and we will continue to refine our content to improve clarity and usability.